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Nervous Patients Reviews

Winning Smiles Gave me My Life Back

Thank god for Winning Smiles you have literally given me my life back! I hadn’t seen the inside of a dentist for 15+ years! Finding Winning Smiles has changed my life I had a few loose teeth but I can’t thank Charlotte enough she straight away put me at ease and after taking out my teeth pain-free yes pain-free I was shocked I have a partial denture which is great.

I got to the stage where I wasn’t smiling, talking with my mouth covered! From the first phone call to now and I still have a way to go but I no longer have the fear I quite look forward to going!

I couldn’t recommend Winning Smiles enough I’m no longer afraid of the dentist and they have literally turned my life around and I’m only at the beginning of my treatment and after 3 weeks I can write a review like this!

I’ll leave an even better one when I finished!

Nervous Implant Patient

Just finished having a full set of implants, cannot recommend highly enough, from start to finish it has been a 5* journey as I’m a very nervous patient and was put at ease all the way through, with amazing results,

I now have a smile to be proud of

Anxious Patient – Delighted

I have just finished my treatment with Winning Smiles, I had three single porcelain implants. I cannot praise Andrew and his team highly enough. I was a very anxious patient, but they have reassured and made me comfortable during every visit.

I am absolutely delighted with the treatment I have received, and would highly recommend Andrew and the Winning Smiles team

Fantastic team made me feel at ease

I would like to thank Andrew and Toni and all his lovely staff for making me feel so at ease from the moment I walked in.

I was petrified but they were so caring and explained everything about lower jaw implants which I had done. I cannot fault the excellent implant surgery Andrew did and the Sedationist was brilliant I didn’t feel a thing.

I am so happy with my new teeth and I will be staying with them for good I only wish I had known about them sooner. If you’re nervous about dentist go to Andrew not only does he do a brilliant pain-free implant he truly cares and takes time with you nothing is too much trouble

Thank you so much, Andrew and your fantastic team.

Nervous of Bone Grafts

Thank you to Andrew and Toni and all the staff, who made me very welcome and comfortable being there. I have had bone graft and implants and teeth filed down also had a veneer done which I am so happy about thanks to Andrew and Toni they have brought a smile back to my life and now I’m looking forward to getting married next year as I was worried about what my teeth looked like. I recommend if you want bone graft or implants and you are nervous this is the place to come👍

I found the courage – so happy

I have just completed my treatment with Andrew at Winning Smiles and am so happy with the results. It has taken me over 2 years to find the courage to have the dental work done as I was so nervous. My first consultation and meeting with Andrew and Toni, his dental assistant, gave me not just the confidence but the full support to go ahead.

Every step was explained in full and any concerns I had were answered. It has taken 6 months in total but it was the best decision I have ever made. The staff are amazing, you are made to feel so welcome and the best thing is you end up with amazing teeth, I love my new smile!!! Thank you all so much.

Petrified of Dentists

A Winning Smile – after being absolutely petrified of the dentist and not visiting one for about 17 years i decided it was time to do something about my brown stained teeth, broken crowns & gum disease. After visiting several other implant specialists i eventually found Andrew and his team. As a sedation patient this can be very expensive, Andrew started a plan of works which allowed me to have a mild sedative which alleviated my stress and fear allowing works to proceed.

A year later, and after several operations, implants and hygiene works i truly have a “winning smile”. I cant thank Andrew, Toni, Lauren and the rest of the team for their time & patience.

From a very happy smiley person.

Amazing Results

Dr Andrew Fennell at Winning Smiles was highly recommended by a friend, who also suffers from anxiety when going to the dentist. I really did need to get in to see the dentist (having not seen one in years due to a previous bad experience).

I have had some pretty extensive work both essential and cosmetic…. and the result is simply amazing!

The best bit? Although every stage and procedure was explained to me – Dr Fennell (and everyone at the surgery) did such an amazing job of easing my nerves (after my last dreadful dental experience), that I didn’t even require any anesthesia just the magic wand (numbing injections which I was almost unaware of completely).

“I bet this over anxious woman had a filling” I can almost hear you thinking – 2 teeth removed, deep route canal, a crown, 2 x implants, minor bone transplant, deep gum clean with a top and bottom brace….!! I therefore give this recommendation wholeheartedly from a reformed patient that would normally have to be knocked out just to get in the chair. Well done to Dr Andrew Fennell and all the staff that make this dentist surgery second to none!

Complicated Implant Case

My name is Sue and I am nearly 65 years old and had a terrific fear of Dentists I could cry just knowing I had to go. The teeth in my lower jaw were becoming loose and having no option went to another Dentist who said “at my age what did I expect and my jaw bone would not hold my teeth and they would all fall out and I would have to have a denture” I was devastated.

I phoned around and went to see a number of Dentists about implants and the attitude of the people left a a to be desired I was about to give up and one more phone call I was lucky enough to phone Alan at the Billericay branch and what a difference. I told him the problem and he was so positive light hearted and friendly I for the first time felt more confident.

They scan all patients at their Harold Wood branch where I met Andrew

What a good job. I had a cyst in my jaw bone which had eaten a hole through the bone and made matters more complicated as it had exposed the nerves in my face and I could not have a bone implant but all the time Alan and Andrew were still confident they could help me.

I told them I was scared out of my brains and they promised me that I would not feel any pain through the procedure which took 5 hours and 40minutes

  • My lower teeth were extracted
  • Titanium frame made and fitted in the mouth
  • Titanium acrylic bridge fitted
  • Implants placed immediately

All this work was carried out on the same day and I walked out with a full lower set of teeth. Alan and Andrew were true to their word I had no pain not only during but after the procedure.

The aftercare had been absolutely fantastic I consider I am one of the most critical people around and I cannot fault the care and attention I have received.

I cannot thank Alan and Andrew enough not once did they mention my age nor my vanity as an oap they have taken away my fear of dentists if you want a laugh at what was me a very stressful time, do not hesitate to go to them they make you feel so at ease

I would like to say thank you to Alan and Andrew for all the consideration they have shown me

Thank you

Dental Veneer Replacements

To say I was terrified of dentists was an understatement! I had 6 very old chipped, stained veneers which I was totally ashamed of.

At my consultation, Andrew and Julie assured me it really would be painless (I didn’t entirely believe this at the time)…I returned to have all my old veneers replaced with immediate veneers. I was given a sedative to help me relax (wonderful stuff!) and didn’t even realise when I had the anesthetic by way of the dental wand.

I can truthfully say the entire process from removing the old veneers to replacing with new ones was absolutely pain free. It wasn’t even remotely uncomfortable. I was quite happy chilling under a blanket listening to my iPod and before I knew it, I had lovely teeth again.

I feel 40+ years of having a phobia has been cured instantly so I cannot thank Andrew and his lovely ladies enough.

Linda S – Helping with Nerves

Over the course of a few years, the issues I had with my teeth led to more and more problems, not only with eating, but with facing people too. Phobia since childhood didn’t help either. After doing extensive research, I decided to contact Winning Smiles for their free consultation, and what a difference that made!

As a nervous patient, I didn’t need to sit in “The chair” at that consultation, I just chatted to Andrew, told him of my fears and problems, and he resolved to help me.

Andrew and his team are second to none. The professionalism, care, staff attitudes, even the environment leave you in no doubt that you are in good hands. Now, after extensive treatment, I feel I can smile again, my confidence is returning, and I have Andrew, and the rest of the team to thank. I cannot recommend their services highly enough.

Dental Review Notes:

Thank you for the review, its kind of you to take the trouble, we hope it will help other people. Many suffer from what ‘they’ feel is an irrational feeling of fear, but we know it is quite natural and more common that you might think, nothing to be embarrassed about. Often this fear is the result of traumatic childhood visits to the dentist. We know that taking the right amount of time and communicating ‘what’s going on’ is helping with nerves in many cases.

Judy – Denture Phobia

Thank goodness for Google! I searched “dental / denture phobia” and came up with the Winning Smiles website. I am 62 years old and work in a position where I am constantly dealing with people face to face. Having had dental problems for many years and having been unable to cope with regular dentures or even sitting in the dentist’s chair I was at the point of considering giving up work as my dental appearance was so poor I felt constantly embarrassed and yet could not overcome my phobia to visit a dentist.

From my first contact with Winning Smiles I have nothing but praise for Andrew Fennell and indeed his whole team. I now have denture implants and can smile again for the first time in years and although I still have some work to be done I have no fear! Thank you so so much.

Treatments: Implant Retained Dentures

Dental Review Response

By Andrew

Judy thanks so much for your honesty here. So many patients are in a similar situation and they want to know that something can be done to help them overcome their nerves and sort out their dental problems.

Many patients suffer so much with their dentures that they either give up and go ‘toothless’ or only wear them for show – being careful never to eat in front of anyone. Dentures can be very difficult to wear – even the good ones move around quite a bit (especially in the lower jaw) – eating hard food? Forget it.

Soft foods only – and nipping to the bathroom after every meal to remove trapped food. Hardly glamorous.

About 10% of denture patients can’t wear them because they cause gagging.

And why have these patients lost so many teeth in the first place? It’s as Judy says – a fear of visiting the dentist (often started as a child) which keeps them away unless they are in total agony by which time it is often too late to save the tooth and the extractions start. Our first task with a patient like Judy (and there are many) is to reassure them that

  • 1) We care
  • 2) We understand
  • 3)We are not going to make you feel like its all your fault (its usually a childhood dentist at fault in truth)
  • 4) We will take all the time we need (no rushing)
  • 5) It’s never too late – we can provide a fully functioning solution.