Reviews
Embarrassed by my teeth
I could write a page on how bad my teeth were before I first visited Winning Smiles. I’d got to the stage where my fear of dentists was outweighed by the embarrassment I felt by their condition. A consultation with Andrew put me at ease and gave me hope that something could be done. He doesn’t see the neglect, he sees the end result. Doesn’t berate you like a naughty child (had that a few times in the past!) but treats you as an adult needing his help and expertise.
Now a year on and 2 implants, a crown to fix a twisted canine, new fillings and whitening, I have a set of ‘gnashers’ I can flash with confidence, something I’ve not had since….well ever, really.
Andrew and all at Winning Smiles, I cannot thank you enough for all you’ve done and for curing me of my dental phobia. A customer for life….make that a ‘regular’ customer for life!
Dental Services: Single Dental Implants, Teeth Whitening
Losing teeth through gum disease
Having suffered from gum disease and lost several teeth my wife nagged me into seeking remedial treatment.
I researched treatment both in the UK and Overseas, but being self-employed I really could not afford to take time off and have extensive visits overseas so finding a local specialist I could trust was paramount.
Andrew and his team are indeed one of the most professional you will find and their expertise and understanding of your needs becomes apparent very quickly.
All of my treatment was carried out on premises including CT Scans and Implant surgery saving me valuable days of time and travelling.
I can honestly say the only discomfort in the 4 months of treatment I recieved was getting used to my temporary dentures and Andrew made this very clear from the start that this wouldnt be easy. He was right!
Even the two hour Hygenist session I needed before Implants was painless.
However, treatment now over I now have my IRD’s fitted they look brilliant, fit and work perfectly with no glue, pastes or powders to keep them in place. I am now eating normally again (which I havent done for years) and most of all enjoying smiling at everyone!
If you have any concerns about your teeth, gums or appearance go and see the team at Winning-Smiles – it could change your life, not just your appearance.
Dental Services: Dental Hygiene Appointments, Implant Retained Dentures
Dental Veneer Replacements
To say I was terrified of dentists was an understatement! I had 6 very old chipped, stained veneers which I was totally ashamed of.
At my consultation, Andrew and Julie assured me it really would be painless (I didn’t entirely believe this at the time)…I returned to have all my old veneers replaced with immediate veneers. I was given a sedative to help me relax (wonderful stuff!) and didn’t even realise when I had the anaesthetic by way of the dental wand.
I can truthfully say the entire process from removing the old veneers to replacing with new ones was absolutely pain free. It wasn’t even remotely uncomfortable. I was quite happy chilling under a blanket listening to my iPod and before I knew it, I had lovely teeth again.
I feel 40+ years of having a phobia has been cured instantly so I cannot thank Andrew and his lovely ladies enough.
Dental Services: Painless Dentistry, Teeth Veneers
Care and Attention
I can honestly say that I have never been treated with such care and attention at a dentist before. Ian fitted instant veneers for me and the amount of confidence it has given me and the way they look is amazing.
I sing for a choir and also a rock n roll band and will never feel self conscious about my teeth again.
Ian was very kind, patient and took great pride in his work. I would not hesitate to recommend the winning smiles team to anyone, so if you’re thinking about it please do make an appointment. You won’t be disappointed.
Instant Veneers Rock and Roll
I can honestly say that I have never been treated with such care and attention at a dentist before. Ian fitted instant veneers for me and the amount of confidence it has given me and the way they look is amazing.
I sing for a choir and also a rock n roll band and will never feel self conscious about my teeth again. Ian was very kind, patient and took great pride in his work. I would not hesitate to recommend the winning smiles team to anyone.
so if your thinking about it please do make an appointment. You won’t be disappointed.
A caring attitude and attention to detail
A big big thank you to Andrew and his team at winning smiles. The whole staff are so friendly and helpful. My treatment took about six months during which I was so impressed with Andrew’s attention to detail and how meticulous he is. And above all his caring attitude.
He had a vision from the start about my treatment that we had to alter to suit my budget. I also had fillings done by Ian, a superb dentist who is very friendly, patient and accurate.
I take my hat off to all of you at winning smiles for the highest degree of professionalism that you showed during my treatment. I am so happy with my smile now
Thanks!
New Teeth
I’d like to thank Ian @ Winning Smiles for my New teeth, I love them so much and I can’t thank you enough. Thanks again to Ian and all the staff.
Linda S – Helping with Nerves
Over the course of a few years, the issues I had with my teeth led to more and more problems, not only with eating, but with facing people too. Phobia since childhood didn’t help either. After doing extensive research, I decided to contact Winning Smiles for their free consultation, and what a difference that made!
As a nervous patient, I didn’t need to sit in “The chair” at that consultation, I just chatted to Andrew, told him of my fears and problems, and he resolved to help me.
Andrew and his team are second to none. The professionalism, care, staff attitudes, even the environment leave you in no doubt that you are in good hands. Now, after extensive treatment, I feel I can smile again, my confidence is returning, and I have Andrew, and the rest of the team to thank. I cannot recommend their services highly enough.
Dental Review Notes:
Thank you for the review, its kind of you to take the trouble, we hope it will help other people. Many suffer from what ‘they’ feel is an irrational feeling of fear, but we know it is quite natural and more common that you might think, nothing to be embarrassed about. Often this fear is the result of traumatic childhood visits to the dentist. We know that taking the right amount of time and communicating ‘what’s going on’ is helping with nerves in many cases.
Life Changing Smile Makeover
For years I had wanted to have lovely teeth, I have a huge smile and it was looking worse and worse, I had a mish mash of teeth on a plate, awful fillings and discolouration. I was fast losing confidence and my smile. No one wanted to take on the challenge – then I found Andrew and his team.
Straight away Andrew decided what was to be done and when I was really worried and couldn’t believe anyone could give me back my smile Andrew took the time to call me and go through all the treatment with me giving me the confidence to go ahead with the treatment.
Thank goodness I took the plunge, it is life changing not only can I really smile again but I can eat properly oh the joy of biting on an apple!!
I really can’t thank Andrew and his team enough – it was an adventure at the end of which I got the treasure, not only my amazing new winning smile but all my dear new friends at Winning Smiles. If you are considering treatment – don’t hesitate – it is truly life changing and I cannot thank Andrew and his team enough.
Branch: Romford, Essex
This case, Smile Makeover before and after photos
Dental Services: Smile Makeover, Denture Replacements, Implant Retained Dentures
Victoria H – A big thank you to the team!
I would firstly like to say this is the first review I have ever left on a website.
After 18 months of disastrous visits to a highly recommended dental practise I was left with what I considered to be unsightly teeth and so disappointed and upset by the outcome. I then went to visit Andrew Fennell. I cannot say enough in this short review about the quality of his work, total professionalism, care, attention to detail but most importantly the outcome of what was achieved. He took on what other dentists had declined to do, and I am utterly thrilled at the result.
I have given permission for Andrew to use my before and after photographs on the website, and I think people can decide for themselves. The quality of his work is so very visible, and I cannot thank him enough for the way it’s made me feel. I would describe the practise as one of excellence, the standards, care, consideration and overall professionalism I think is outstanding.
Finally I think it is important to add that from the moment I picked up the phone and spoke to Debbie, who instilled huge faith immediately, right through to having the treatment with Victoria assisting and Julie finalising things for me I have to say the girls who work with Andrew are wonderful. I hope people don’t think this review is too long and anyone considering having any dental work I hope will read this and decide to put their faith in Andrew’s practise. Once again a big thank you to you all, I really am very grateful. All my friends and family will now be attending the practice.
Dental Review Notes:
Victoria – thanks so much for leaving that review, we’re lucky to have the team!
Dental Services: Painless Dentistry, Teeth Veneers
Implants on the Lower Jaw
Having had a very loose bottom plate I visited Andrew at winning smiles, it was decided that a couple of implants would do, we went ahead and it was the BEST thing I have ever done, Andrew explain it all in a very simple and easy way to understand the treatment, costs etc.
Now I would not hesitate to recommend anybody with a similar problem as mine to visit Winning Smiles and speak to Andrew. Thank very much Andrew and Winning Smiles. Rodolfo
Judy – Denture Phobia
Thank goodness for Google! I searched “dental / denture phobia” and came up with the Winning Smiles website. I am 62 years old and work in a position where I am constantly dealing with people face to face. Having had dental problems for many years and having been unable to cope with regular dentures or even sitting in the dentist’s chair I was at the point of considering giving up work as my dental appearance was so poor I felt constantly embarrassed and yet could not overcome my phobia to visit a dentist.
From my first contact with Winning Smiles I have nothing but praise for Andrew Fennell and indeed his whole team. I now have denture implants and can smile again for the first time in years and although I still have some work to be done I have no fear! Thank you so so much.
Treatments: Implant Retained Dentures
Dental Review Response
By Andrew
Judy thanks so much for your honesty here. So many patients are in a similar situation and they want to know that something can be done to help them overcome their nerves and sort out their dental problems.
Many patients suffer so much with their dentures that they either give up and go ‘toothless’ or only wear them for show – being careful never to eat in front of anyone. Dentures can be very difficult to wear – even the good ones move around quite a bit (especially in the lower jaw) – eating hard food? Forget it.
Soft foods only – and nipping to the bathroom after every meal to remove trapped food. Hardly glamorous.
About 10% of denture patients can’t wear them because they cause gagging.
And why have these patients lost so many teeth in the first place? It’s as Judy says – a fear of visiting the dentist (often started as a child) which keeps them away unless they are in total agony by which time it is often too late to save the tooth and the extractions start. Our first task with a patient like Judy (and there are many) is to reassure them that
- 1) We care
- 2) We understand
- 3)We are not going to make you feel like its all your fault (its usually a childhood dentist at fault in truth)
- 4) We will take all the time we need (no rushing)
- 5) It’s never too late – we can provide a fully functioning solution.
Mike – Restoring My Faith in Dentistry
Having first visited Andrew and his team in August 2010 I was extremely nervous having lost my father 30 years ago due to a dentists negligence aged 51. Close to a year later and now being 51 myself I can only thank Andrew and his whole team for helping me to come to terms with dentistry as a whole.
I would without hesitation recommend Andrew and his team for the humour coupled with professionalism they have shown over the last year. In this day and age it is refreshing to find service like this at every level of a business. In summary if you have any issues with dentists as a profession I can honestly say that these people are the best.
Ashleigh – Cosmetic Smile Makeover
Although I’ve read lots of reviews for this and that I’ve never actually left one, this will be my first.
I had all my fillings changed for white, a crown an inman aligner and bleaching. The results were better than I was expecting I’m very pleased with the result, and I would like to just say thank you to all at winning smiles. Not only for this but also for how accommodating they were arranging appointments due to the fact I live 140+ miles away. Thank you
Dental Review Notes
Thanks Ash for your kind words. Ash travelled all the way from Coventry to sort out his dental problems.
Dental Services: Teeth Whitening, White Fillings
Sam – In Safe Hands
I was a patient of Mike Fennell several years ago and all I have to say is that I have never felt so comfortable in the hands of a dental practitioner.
Thank-you.
Dental Services: General Dentistry, Painless Dentistry
Ann-Marie – Getting a Perfect Smile
I just like to say thank you so much for your help and how much it has made me feel comfortable about my teeth. I have always hated my teeth, everything about them and it didn’t help that I am scared of going to the dentist either.
My whole experience of Winning Smiles has been fantastic. I hate everything about the dentist from the second you walk in till the second you leave. However since I have been going to winning-smiles my confidence has grown. There is not any pain at all including the needle at the very beginning to numb your gums. That’s the bit I hate the most.
When I went for my consultation and I explained that I feel my teeth were too far forward, that the front two teeth are too long and that the fillings that I had done somewhere else where yellow. He explained that I could not do anything about the teeth being so far forward with out breaking my jaw, but what he could do would be a significant difference. He explained by filing down the too front teeth, whiting all the front teeth and changing the colour of the fillings to match the colour of my teeth after whiting would make a big difference.
I agreed to have everything he said done and I am very pleased with the results, he took a before and after photo and it is amazing how much better they are and how much better I feel about my teeth. I was worried at first as I fault it would hurt but I can honestly say none of it did.
I love my new teeth and now can show them off. Thank you to everyone
Dental Services: Painless Dentistry, Smile Design
Gill – Adult Teeth Straightening
Having just finished my Invisalign treatment I feel I must write and thank the whole team at Winning Smiles.
Thinking at the age of 57 there was no way anything could be done for my crooked teeth. I thought I would enquire as my husband had undergone extensive implant work and the result was amazing and very successful.
I had attended an NHS dentist reqularly and thought my teeth must be in a reasonable condition, but after a consultation with Andrew I realised just how bad a condition they were in.
After a few appointments with Andrew and the Hygienist I was referred to ‘Andrew’s Dad’ Mr Fennell for my Invisalign treatment.
It has taken about 18months but the result is really great. The standard of care throughout was professional and friendly from all of the team.
I would thoroughly recommend Invisalign, you get used to wearing the aligners almost immediately and nobody even knows you are having treatment. I am more confident now when I smile than I have ever been!
Thank you Winning Smiles once again and I look forward to my next checkup!
Dental Services: General Dentistry, Hygiene, Invisalign, Orthodontics, Painless Dentistry
Jenny – No need to hide your smile
I must have been the worst patient to walk through the doors of winning smiles, being so afraid of dentists. I have tried at least 5 to get my teeth sorted out but never been able to stay in the chair for more than 5 minutes, so when my friend recommended me to see Andrew I was convinced it would end up the same. I have been 2 years without front teeth, top and bottom, following a riding accident. I was becoming very depressed because my confidence was going as I found it difficult to talk to people and make eye contact, which is important in my work and was always putting my head down and covering my mouth.
I had a consultation with Andrew and he explained what work could be done. He was very professional but at the same time, reassuring with a calm and kind manner. I actually began to believe I could go through with the implant that I needed.
When the day came for the work to be done, I was very, very nervous but felt quietly confident. I couldn’t believe how painless, quick and professionally it was done. I didn’t even need to take pain relief and that evening, tucked into a steak dinner.
Thank you Andrew and your great team for letting me smile again.
Dental Services: Painless Dentistry, Dental Implants
John – A Perfectionists Smile
Before finding Winning Smiles, I already had what many people considered to be a good dentist in Greenwich, however I wasn’t happy with the level of service they gave me and that put me off going at all. Upon developing a problem with a front crown, I decided to seek out a better option and after reading positive reviews I booked in for a consultation.
I was surprised by Andrew’s level of knowledge and his keenness to understand what I was looking for, he gave me time to ask more in-depth questions until I was satisfied that I was in the right place. I’d also like to mention that the same courteous and knowledgeable traits are shared by the whole team.
I’m a perfectionist at heart and because I am sensitive about my front teeth, I went to the extent of creating digitally altered pictures of what I wanted them to look like, a first for Andrew I think and he was more than happy to work towards my idea. He guided me on what would look natural and we agreed upon what would be done.
The results are fantastic, and because of proper procedures being used and the level of attention that I was afforded, I firmly believe that I wouldn’t have gotten a better result anywhere else.
Many thanks to everyone,
Dental Services: Cosmetic Dentistry, Painless Dentistry, Porcelain Crowns, Smile Design
Christine – Creating a Natural Smile
I found the Winning Smiles website whilst looking for a dentist to replace an unsatisfactory NHS crown. The honest and straightforward approach of this site encouraged me to call and make an appointment.
Andrew welcomed me with a warm, friendly smile that made me feel at ease as I explained the reason for my visit. He completely understood why I was unhappy and said the crown could certainly be replaced with one more acceptable in looks and practicality.
We then discussed how I felt about my teeth generally and I mentioned that I had always been unhappy with my two front teeth, which were rather prominent and dominated my narrow smile. After looking at them, Andrew suggested that by having crowns on eight of my upper front teeth, I could solve both my problems and increase the width of my smile at the same time.
There was no pressure to make a decision straight away and I left to think over my choices. I decided to have the eight crowns. Although it would be a major step, and involve a lot of work, I was already confident that Andrew would provide me with the best possible result. As my treatment proceeded smoothly and painlessly I can honestly say that I looked forward to each appointment.
My transformation was completed five weeks ago and the result has exceeded all my expectations. The new crowns feel very natural so that I forget about them until I look in a mirror; then I’m really happy because I now have the smile I always wanted.
Many thanks to everyone at Winning Smiles for all their hard work.
Dental Services: Cosmetic Dentistry, Painless Dentistry, Porcelain Crowns, Smile Design